1. About these terms
These Terms of Service govern your use of the #jointheGRID website operated by GRID Ltd.
By accessing or using this website, you agree to these Terms of Service.
If you do not agree with these terms, you should not use the website.
2. About #jointheGRID
#jointheGRID provides technology solutions and services in areas including Digital Workspace and Enterprise Intelligence.
Services may include Deployment, Administration and Adoption.
Information presented on this website is intended to provide a general overview of our capabilities. The specific scope, deliverables, responsibilities, timelines, pricing and commercial terms for any engagement will be established separately.
3. Website information
We aim to keep information on this website accurate and current.
However, website content is provided for general information and may be updated, changed or removed without notice.
Descriptions of solutions, services, capabilities, timelines or processes on the website do not constitute a binding offer, guarantee or contractual commitment.
Any formal engagement with #jointheGRID will be governed by the applicable quotation, proposal, statement of work, purchase order, agreement or other commercial document accepted by the relevant parties.
4. Enquiries
The website allows visitors to submit enquiries about #jointheGRID solutions and services.
Submitting an enquiry does not create a contractual relationship between you and #jointheGRID.
An enquiry does not guarantee:
- Availability of services
- Acceptance of a project
- Specific pricing
- Specific delivery dates
- Specific technical outcomes
Any commercial commitment must be confirmed separately by #jointheGRID.
5. Communication
If you submit an enquiry, contact us by email or communicate with us through WhatsApp, you authorise #jointheGRID to use the contact information you provide to respond to your request and continue relevant business discussions.
Electronic communications may be subject to the terms and privacy practices of the service providers used to transmit those communications.
6. Quotations and proposals
Prices, estimates, timelines and service descriptions discussed informally or displayed on the website are not binding unless they are included in a formal commercial document issued by #jointheGRID.
Formal quotations and proposals may include their own:
- Scope
- Pricing
- Payment terms
- Delivery conditions
- Validity periods
- Service levels
- Warranties
- Limitations
- Responsibilities
Where a formal agreement contains terms that differ from these website Terms of Service, the terms of the formal agreement will govern the relevant engagement.
7. Third party technologies and services
#jointheGRID may design, deploy, administer or integrate technologies supplied by third parties.
Third party products and services may be subject to separate terms, licences, privacy policies, service levels, availability commitments and acceptable use requirements established by their respective providers.
#jointheGRID does not control the operation, availability, pricing, functionality or policies of independent third party services.
Nothing on this website should be interpreted as modifying the terms imposed by a third party technology provider.
8. External links
The website may contain links to third party websites, partner profiles, messaging platforms or other external resources.
These links are provided for convenience or reference.
#jointheGRID is not responsible for the content, security, availability or privacy practices of third party websites.
Visiting an external website is subject to that provider's own terms and policies.
9. Intellectual property
Unless otherwise stated, the content and materials made available through this website are owned by, licensed to or used with permission by GRID Ltd.
This may include:
- The #jointheGRID brand
- Logos and visual identity
- Website design
- Written content
- Graphics
- Diagrams
- Service descriptions
- Documents and downloadable materials
You may view and use website content for legitimate informational and business purposes.
You may not reproduce, distribute, modify, publish, sell or commercially exploit protected website content without appropriate permission.
Third party trademarks remain the property of their respective owners.
10. Acceptable use
You must not use this website in a way that could damage, disrupt or compromise the website, its infrastructure or other users.
You must not knowingly:
- Submit malicious code
- Attempt unauthorised access
- Interfere with website operation
- Circumvent security controls
- Submit fraudulent or misleading enquiries
- Use automated systems in a manner that materially disrupts the website
- Attempt to obtain information or access that you are not authorised to receive
We may restrict access where reasonably necessary to protect the website, our systems or other users.
11. No professional advice
Information provided through this website is general in nature.
It should not be treated as legal, financial, regulatory or other professional advice.
Organisations remain responsible for obtaining appropriate professional advice where required for their specific circumstances.
12. Website availability
We aim to maintain a reliable website, but continuous or uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable due to maintenance, technical issues, hosting services, internet connectivity, security measures or circumstances outside our control.
We may modify, suspend or discontinue parts of the website where reasonably necessary.
13. Security
Reasonable measures are used to protect the website and information submitted through it.
However, no internet based system can be guaranteed to be completely secure.
Users should not submit passwords, payment credentials, confidential authentication information or other highly sensitive information through the general enquiry form.
14. Disclaimer of warranties
To the extent permitted by applicable law, this website and its general content are provided without warranties regarding uninterrupted availability, freedom from errors or suitability for a particular purpose.
Nothing in this section excludes rights or obligations that cannot legally be excluded.
15. Limitation of liability
To the extent permitted by applicable law, GRID Ltd. will not be responsible for indirect, incidental or consequential loss arising solely from the use of, inability to use or reliance on general information contained on this website.
This website limitation does not replace or modify any liability provisions agreed separately under a formal customer contract.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
16. Privacy
Personal information submitted through the website is handled in accordance with the #jointheGRID Privacy Policy.
The Privacy Policy should be read together with these Terms of Service.
17. Changes to the website
#jointheGRID may update website content, solutions, services, features or functionality from time to time.
The inclusion of a solution or service on the website does not guarantee that it will remain available indefinitely.
18. Changes to these terms
These Terms of Service may be updated when the website, business operations, services or applicable requirements change.
The current version will be published on this page together with the date of the latest update.
Continued use of the website after an updated version is published constitutes acceptance of the updated terms to the extent permitted by applicable law.
19. Governing law
These Terms of Service are governed by the laws of the Republic of Trinidad and Tobago.
Any dispute relating specifically to the use of this website will be subject to the applicable laws and courts of Trinidad and Tobago, unless another arrangement is required by law or agreed separately in writing.